Because Playaway Products sells only to libraries and schools we must verify every user account before purchases can be made. Once you register for a new account on shop.playaway.com, our Customer Experience team is notified. After a quick verification process the team will activate your account and notify you though the email address your provided during registration. Your account should be active within one business day.
If you need immediate approval, please use online chat or call Customer Experience at 877-893-0808 (9am-5pm EST Monday-Friday) to request.